Benchmark: Quality Improvement/Evaluation

Cultural Competence and Global Leadership

This program is targeted to a public health audience and covers some key definitions and concepts included in the Cultural Competence Continuum. It looks at changes in demographics and what it means in terms of health disparities for racial and ethnic minority populations. The program discusses the rationale for cultural competence and reviews research conducted during the last 30 years on cultural differences and global leadership. Participants will learn about:

Learning Objectives:

  1. Cultural Competence
  2. Changes in Demographics
  3. Health Disparities
  4. Rational for Cultural Competence
  5. Cultural Intelligence
  6. Intercultural Conflict Style and Strategies

Source:
Maternal & Child Health Public Health Leadership Institute

Topics:
Community Needs Assessment
Cultural Competence
Data Utilization
Health Equity

Benchmarks:
Quality Improvement/Evaluation

Cultural Diversity, Health Disparities and Public Health

A primary aim of this course is to provide public health professionals with a broad overview of cultural diversity issues with a focus on race/ethnicity and gender. Health disparities, a major public health problem of interest, is discussed using cultural diversity as the conceptual framework for thinking about the role of the public health community and health policy solutions for addressing these issues. As a part of this process, course participants are exposed to introductory cultural diversity concepts. In addition, participants also have an opportunity to engage in critical thinking regarding the current social and health problems that impact the public’s health, particularly racial minorities.

Source:
N/A

Topics:
Cultural Competence
Health Equity

Benchmarks:
Quality Improvement/Evaluation

Data Collection for Program Evaluation

The goal of this course is to teach you how to collect data effectively when evaluating your programs. The course is divided into several modules, located in the tabs along the top. We recommend completing this course in several sessions. The course uses a personal preparedness program in a county health department as the case example, but the information is applicable to gathering data in many types of public health programs.

Learning Objectives:

  1. List five data collection methods in program evaluation.
  2. Design a basic survey questionnaire.
  3. List two methods of selecting a survey sample.
  4. Describe key components in planning and conducting interviews and focus groups.

Source:
Northwest Center for Public Health Practice

Topics:
Program evaluation

Benchmarks:
Quality Improvement/Evaluation

Diversity and Cultural Competency in Public Health Settings – Basic Level

The purpose of this course is to provide public health practitioners with the awareness and knowledge to incorporate diversity and cultural competency concepts, tools, and techniques into their daily work. It is expected that by the end of this course that each participant will be conversant in issues related to culture and health, health disparities, and community health models designed to close the gap in health disparities.

Learning Objectives:

  1. To describe the demographic trends and epidemiological trends related to diverse populations in the United States and abroad
  2. To compare and contrast diversity and cultural competency in the public health context
  3. To identify a framework to design culturally competent public health care services for diverse populations

Source:
South Central Public Health Partnership

Topics:
Cultural Competence
Health Equity
Strategic Planning

Benchmarks:
Quality Improvement/Evaluation

Economic Evaluation for Public Health

Evidence-based public health is a decision making process used to determine the best intervention strategy for a given problem, population and resources. This webcast will describe key components of economic evaluation and illustrate using economic evaluation analysis tools in prioritizing and implementing prevention and treatment strategies. The major types of economic evaluation will be discussed and differences among them will be highlighted. ROI as an economic evaluation outcome in public health will be discussed.

Learning Objectives:

  1. Describe key components of economic evaluation in public health.
  2. Identify differences between types of economic evaluations.
  3. Describe Return on Investment (ROI) as an outcome of economic analysis.
  4. Use economic analysis as a tool in prioritizing and implementing prevention and treatment strategies.

Source:
Michigan Public Health Training Center

Topics:
Data Utilization
EBP Implementation
Program evaluation

Benchmarks:
Quality Improvement/Evaluation

Evaluation Planning and Prioritizing: Stakeholders are Your Edge

In this webcast, Dr. Cecilia Hegamin-Younger will provide a presentation on ways you can engage your stakeholders from the beginning of your program planning process through implementation, map their concerns to program outcomes in your logic model, and thereby focus your program evaluation on specific priority areas.

Learning Objectives:

  1. Describe the importance of considering all audiences for an evaluation.
  2. Discuss appropriate scoping activities to focus and inform the evaluation plan.

Source:
Michigan Public Health Training Center

Topics:
Community and Organizational Partnerships
Program evaluation
Project Scope

Benchmarks:
Quality Improvement/Evaluation

Five Practical Strategies for Managing Successful Improvement Projects

You have a great idea for an improvement project to reduce infection rates at your organization. You and your team have created a meaningful aim, crafted a useful set of measures, and brainstormed several creative change ideas to test in the coming months. There’s support from leadership, energy from staff, and excitement around every corner. You’re ready to go!

Except for one thing — now you need to successfully manage the project.

Managing a quality improvement project is a critical skill for anyone interested in making care — and systems — better where they work. But for many in health care, project management is not a full-time job. In fact, there’s a sizable gap between coming up with a great idea for a project and guiding a team to successful, meaningful improvements. Bridging that gap is what we discussed on this WIHI.

Whether you’re about to manage your first improvement project or your 50th, whether you manage teams of four or teams of 40, this episode of WIHI will show you the strategies you can test and use immediately, examples you can share with colleagues, and valuable tools you can bring to your next quality improvement project.

Source:
Institute for Healthcare Improvement

Topics:
Group Processes/Facilitation
Project Schedule
Quality Improvement

Benchmarks:
Quality Improvement/Evaluation

Implementing a Program Theory-Driven Evaluation

Provides an overview of the steps required to implement a program theory-driven evaluation. Steps include stakeholder engagement, describing the program, developing a logic model, focusing the evaluation, data collection, drawing conclusions, and using evaluation results.

Source:
California Pacific Public Health Training Center - UC Davis

Topics:
Data Utilization
Program evaluation
Project Scope
Quality Improvement

Benchmarks:
Quality Improvement/Evaluation

Inspiring Evaluation Activities: Moving Awareness to Action

The training provides an overview of how to identify stakeholders, how to get buy-in, intended use of evaluation, types of data, and types of evaluation (formative, process, impact, outcome).

 Learning Objectives:

  1. Identify your level of readiness to conduct evaluation
  2. Name key components of evaluation activities
  3. Identify the next step in conducting an evaluation in your workplace

Source:
California Pacific Public Health Training Center - UC Davis

Topics:
Program evaluation

Benchmarks:
Quality Improvement/Evaluation

Introduction to Program Monitoring and Evaluation in Maternal and Child Health: Session Five Data Collection

This session discusses the issues to consider when making decisions about data collection. It will survey the most common data collection methods used in the evaluation of MCH programs. Students will get to outline a data collection plan for the Child Wellness Program. NOTE: This session is part five of a six-course series.

Learning Objectives: 

  1. Identify issues to consider when collecting data for program evaluation
  2. Describe the strengths and limitations of quantitative and qualitative methods used in program evaluation
  3. Discuss decision-making issues regarding the selection or design of instruments to measure outcomes
  4. Apply knowledge to outline a data collection plan for the Child Wellness Program

Source:
South Central Public Health Partnership

Topics:
Program evaluation
Quality Improvement

Benchmarks:
Quality Improvement/Evaluation

Introduction to Program Monitoring and Evaluation in Maternal and Child Health: Session Four Outcome Evaluation

This session discusses the importance of outcome evaluation in establishing a causal link between an intervention and observed results. The first part of this session will focus on identifying proper outcome measures; the second part will focus on the different types of evaluation designs. Students will get to formulate outcome evaluation questions and identify an evaluation design for the Child Wellness Program. NOTE: This session is part four of a six-course series.

Learning Objectives: 

  1. Define the purpose of outcome evaluation
  2. Identify and formulate outcome evaluation questions
  3. Identify selection of evaluation designs
  4. Describe most common bias to internal validity
  5. Apply knowledge to identify and formulate outcome evaluation questions for the Child Wellness Program

Source:
South Central Public Health Partnership

Topics:
Program evaluation

Benchmarks:
Quality Improvement/Evaluation

Introduction to Program Monitoring and Evaluation in Maternal and Child Health: Session One Monitoring & Evaluation: What? When? Who?

This session provides an introduction to the monitoring and evaluation of Maternal and Child Health programs. The first part describes the different types of program evaluation and the context in which these types of evaluation are used. The second part discusses the role of stakeholders to ensure effective evaluation and proposes some strategies to ensure successful collaboration. Students will get to identify stakeholders for the Child Wellness Program. NOTE: This session is part one of a six-course series.

Source:
South Central Public Health Partnership

Topics:
Community and Organizational Partnerships
Program evaluation

Benchmarks:
Quality Improvement/Evaluation

Introduction to Program Monitoring and Evaluation in Maternal and Child Health: Session Six Analyze and Disseminate Findings

This session provides an introduction to the monitoring and evaluation of Maternal and Child Health programs. The first part describes the different types of program evaluation and the context in which these types of evaluation are used. The second part discusses the role of stakeholders to ensure effective evaluation and proposes some strategies to ensure successful collaboration. Students will get to identify stakeholders for the Child Wellness Program. NOTE: This session is part six of a six-course series.

Learning Objectives:

  1. Describe the three types of evaluation used in the implementation of a MCH prevention program
  2. Explain the rationale to involve stakeholders in MCH program evaluation
  3. Describe the key issues to consider when involving stakeholders
  4. Apply your knowledge to identify stakeholders for the Child Wellness Program and develop a stakeholders matrix

Source:
South Central Public Health Partnership

Topics:
Program evaluation

Benchmarks:
Quality Improvement/Evaluation

Introduction to Program Monitoring and Evaluation in Maternal and Child Health: Session Three Process Evaluation

This session discusses the importance of process evaluation in understanding the context of program implementation. This session will introduce the Family Nurse Partnership program to illustrate process evaluation findings. Students will get to formulate process evaluation questions and indicators for the Child Wellness Program. NOTE: This session is part three of a six-course series.

Source:
South Central Public Health Partnership

Topics:
Program evaluation

Benchmarks:
Quality Improvement/Evaluation

Introduction to Program Monitoring and Evaluation in Maternal and Child Health: Session Two Program Description and Logic Model

This session discusses the importance of needs assessments in informing program evaluation and guiding the formulation of realistic evaluation goals and objectives. The session will also introduce the logic model as a way to articulate the components of a MCH program. Students will get to develop a logic model for the Child Wellness Program. NOTE: This session is part two of a six-course series.

Source:
South Central Public Health Partnership

Topics:
Community Needs Assessment
Program evaluation
Project Scope

Benchmarks:
Quality Improvement/Evaluation

Making Data, Policy and Politics Work for Public Health

This self-paced online course focuses on the important role of health-related data in formulating effective public health policy in the context of a political society. In a hands-on format, this course helps public health decision makers examine how public health stakeholders and policymakers can select appropriate data sources, use data responsibly, and represent important public health issues in a data-driven way. At the same time, the interplay of politics, public health, and health research is highlighted.

Learning Objectives:

  1. Describe the importance of providing a scientific and data-driven foundation in policy making and goal-setting
  2. Locate appropriate and reliable sources of public health scientific and data information
  3. Interpret health-related data in a policy or political context
  4. Communicate research data findings to public health stakeholders
  5. Explain how to translate data into usable information Identify gaps in health research information

Source:
Michigan Public Health Training Center

Topics:
Data Utilization
Policy
Program evaluation

Benchmarks:
Quality Improvement/Evaluation

Module 1 – Introduction to Quality Improvement for Family Planning

This 30-minute e-learning module is the first of a five-part quality improvement curriculum to build the capacity of Title X grantees to fulfill the QFP recommendation for family planning entities to “conduct quality improvement.”

By the end of the module, learners will be able to:

  • Define quality improvement as it relates to the QFP
  • Explain how quality improvement is different than quality assurance
  • Describe the four guiding principles of quality improvement

Source:
National Family Planning Training Center

Topics:
Quality Improvement

Benchmarks:
Quality Improvement/Evaluation

Module 2 – Quality Improvement Methodologies: Using the Model for Improvement

This e-learning module is the second in a five-part quality improvement curriculum to build the capacity of Title X grantees to fulfill the QFP recommendation for family planning entities to “conduct quality improvement.”

By the end of this module, learners will be able to:

  • Describe three quality improvement methodologies that can be used to improve family planning services;
  • Use the Model for Improvement to conduct quality improvement;
  • Conduct Plan-Do-Study-Act (PDSA) cycles

Source:
National Family Planning Training Center

Topics:
Quality Improvement

Benchmarks:
Quality Improvement/Evaluation

Module 3 – Data-Driven Quality Improvement

This e-learning module is the third in a five-part quality improvement curriculum to build the capacity of Title X grantees to fulfill the QFP recommendation for family planning entities to “conduct quality improvement.”

By the end of this module, learners will be able to:

  • Explain how data are used to guide quality improvement for family planning services using the Model for Improvement
  • List three types of measures for monitoring quality
  • Analyze and interpret quality improvement data

Source:
National Family Planning Training Center

Topics:
Quality Improvement
Reproductive Life Planning/Family Planning

Benchmarks:
Quality Improvement/Evaluation

Trauma Informed Early Childhood Services

The goal of this curriculum is to build New Hampshire’s capacity to provide trauma-informed early childhood services, including childcare, home visiting, early education, and health and mental health services. In doing so, we hope that you engage in trauma-informed care in your own setting and spread the message of trauma-informed care to cross-system partners. This curriculum is divided into four units which include an introduction to Trauma-Informed Early Childhood Services, and then cover the impact of trauma on young children in terms of their neurobiology and development, the screening and interventions used with traumatized children, and reflective practices used to work with caregivers and traumatized young children. Each of these units will help to build your capacity to provide trauma-informed early childhood care. As you complete each unit of the tutorial, you will be asked to submit an online assessment. At the end of Unit 4, you will be able to download a certificate of completion.

Unit 1: Introduction to Trauma-Informed Early Childhood Services

By the end of the unit, learners will be able to:

  1. Define a “traumatic event” for young children
  2. Explain 4 types of trauma
  3. Know the prevalence of trauma in young children
  4. Define trauma-informed care within the context of early childhood services
  5. Understand and value your role in helping young children impacted by trauma
  6. Explore your fears and your concerns about addressing trauma

Unit 2: The Impact of Trauma on Young Children: Neurobiology and Development

By the end of the unit, learners will be able to:

  1. Understand the basic structure and development of the brain as it relates to trauma in young children
  2. Recognize the behavioral signs of an overused fear or stress response system in young children
  3. Understand how sensitization and desensitization of the human stress response system may manifest in the behavior of a young child
  4. Explain the impact of deprivation and neglect on young children and how they may be represented in behavior
  5. Know the primary criteria for diagnoses frequently given to traumatized children
  6. Know the functional impairments often observed in traumatized children
  7. Understand the long-term impact of exposure to trauma on behavior and health outcomes
  8. Understand the role of implicit and explicit memory in trauma and relationships
  9. Understand the concept of neuroplasticity and resilience as it pertains to recovery from trauma

Unit 3: Screening and Intervention with Traumatized Young Children

By the end of the unit, learners will be able to:

  1. Understand the purpose of screening young children for traumatic exposure and symptoms
  2. Understand the limitations of screening measures
  3. Identify opportunities for screening
  4. Identify 2 screening measures for trauma in young children
  5. Know how to introduce screening measures to families
  6. Identify when a referral for mental health treatment is merited
  7. Describe 3 key intervention strategies for traumatized young children
  8. Understand the parallel arousal cycle and know strategies to manage arousal
  9. Appreciate and deploy strength-based approaches to avoid an over-focus on problems
  10. Explain trauma concepts to caregivers

Unit 4: Working with Caregivers and Traumatized Young Children Using Reflective Practice

By the end of the unit, learners will be able to:

  1. Understand the conditions necessary to engage in a reflective relationship
  2. Describe the reasons why reflective practice is important when working with traumatized young children and their caregivers
  3. Intervene in conversation in a way that demonstrates reflective practice skills
  4. Explain the importance of reflection to a caregiver, colleague, or supervisor

Source:
New Hampshire Department of Health and Human Services (DHHS)

Topics:
Case Management/Care Coordination
EBP Implementation
Home Visiting
Parenting Education
Socio-emotional Development for Children

Benchmarks:
Quality Improvement/Evaluation