The Help Desk Team offers a direct phone line and email for Healthy Start grantees to contact the EPIC Center for questions related to (but not limited to) the Healthy Start CHW course, technical assistance, training opportunities, and more.


Image of Amanda Baker with vision statement, “My vision for maternal, infant, and family health is a reduction in disparities in access to healthcare services while enhancing the empowerment of women, children, and families in their communities.”


Amanda Baker, MPH has worked extensively with HRSA funded programs, including MCHB and BPHC programs. She has three years of experience providing technical assistance to community-based organizations and Federally Qualified Health Centers with a particular focus on data collection and performance data. She earned an MPH from the State University at Albany’s School of Public Health with a focus in epidemiology. Amanda serves as the Help Desk lead for the Healthy Start EPIC Center. She is also a member of the Training and Technical Assistance Team.


Image of Katie Robert with vision statement, “My vision for promoting maternal, infant, and family health is for all families with young children to be empowered to advocate for themselves, and have safe, equitable access to the supports and resources they need to give their babies the best start possible to a healthy, productive life.”


Katie Robert, MPA has managed many state and national project teams with staff and subcontractors located across the country. Katie is a diversity and cultural competence trainer, an active Board members with her local Public Health Association, and was part of the first cohort of local nonprofit leaders participating in a year-long intensive racial and health equity learning exchange. A proud Wildcat out of the University of New Hampshire, Katie has a Masters in Public Administration. Katie is also a member of the Executive Leadership and Training and Technical Assistance Teams.


Image of Maria Walawender with vision statement, “I envision a world where all mothers – regardless of race, ethnicity, or ZIP code – have access to the resources they need to have healthy pregnancies and raise healthy children.”


Maria Walawender holds a Bachelor of Science in public health from Saint Louis University. She completed a post-baccalaureate internship in Washington, D.C. focused on health equity. While she now calls New Hampshire home, Maria is a proud Michigander. She is also a member of the Training and Technical Assistance and Online Technologies and Materials Development Teams.